Top 10 Best Customer Engagement Platform

Gainsight.com is a customer success platform that helps businesses drive growth and retain customers. It offers a range of tools and features to help companies understand their customers better, increase customer satisfaction, and reduce churn. With Gainsight.com, businesses can proactively manage customer relationships, track customer health, and deliver personalized experiences. The platform also provides analytics and insights to help businesses make data-driven decisions and optimize their customer success strategies.

Zendesk is a customer service software company that provides an all-in-one support solution for businesses. Their software is designed to help facilitate customer support, including knowledge bases, messaging apps, automation, and more. Zendesk's complete customer service solution is powerful yet easy to use and works right out of the box for a fast time to value. It's designed to help customer service agents work better together, maximizing their time and energy. With more than 1,200 integrations, you can customize your solution and consolidate interactions in one place via support channels like email, chat, and phone. Zendesk's software is scalable and flexible, making it a great option for smaller teams. The company also offers Zendesk for Startups, an omnichannel support solution that empowers young businesses to meet customers where they are. Zendesk's software is used by over 200,000 customers and has won awards for its customer service capabilities.

Freshworks is a software company that provides modern SaaS solutions to solve complex business problems. The company aims to make work faster, easier, and more human by providing easy-to-use business software. Freshworks offers a range of products, including Freshdesk Omnichannel and Freshchat, which help accelerate e-commerce sales and enable departments outside of IT, such as HR, facilities, legal, and finance, to securely provide uninterrupted service delivery within each department. The company also provides tools to help businesses build the perfect sales process in seven easy steps. Freshworks values its customers and proactively works with them to achieve the results they want. The company has a mission to change the nature of work and give more people a chance to succeed. Freshworks is established under the laws of Delaware and has its registered office at 16192 Coastal Highway.

Userpilot.com is a user onboarding platform that helps businesses increase user engagement and retention. It provides a suite of tools to create interactive onboarding experiences, such as product tours, checklists, and surveys. It also offers analytics to track user engagement and identify areas of improvement. With Userpilot, businesses can quickly and easily create onboarding experiences tailored to their users, helping them get the most out of their product.

Viber.com is a popular messaging and calling app that allows users to connect with friends and family worldwide. With its user-friendly interface, Viber offers free voice and video calls, as well as text messaging and photo sharing. It also provides a range of fun features like stickers and GIFs to enhance conversations. Viber.com ensures secure and encrypted communication, making it a reliable choice for staying connected with loved ones across the globe.

Drift.com is a conversational marketing platform that helps businesses connect with their website visitors in real-time. It enables companies to engage with customers through chatbots, live chat, and email, providing a personalized and interactive experience. Drift.com aims to enhance customer engagement, generate leads, and accelerate sales by facilitating seamless communication and automating repetitive tasks.

TeamSupport.com is a leading customer support software designed for B2B companies. It offers a comprehensive suite of tools to streamline customer interactions, ticket management, and collaboration among support teams. With features like customer self-service portals, knowledge base management, and robust reporting, TeamSupport.com helps businesses deliver exceptional customer service. Its intuitive interface and customizable workflows make it easy to manage customer inquiries, resolve issues efficiently, and improve overall customer satisfaction.

Intercom.com is a customer messaging platform that helps businesses build better relationships with their customers. It offers a suite of tools for live chat, targeted messaging, and customer support. With Intercom, businesses can engage with their customers in real-time, provide personalized support, and automate repetitive tasks. It also provides valuable insights and analytics to help businesses understand their customers better.

Slack is a cloud-based collaboration platform that enables teams to communicate and collaborate in real-time. It provides a secure and organized platform for users to share files, messages, and other content. Slack also offers a range of features such as searchable archives, private channels, and integration with other services. It is designed to help teams stay organized and productive, and to facilitate communication and collaboration. Slack is used by businesses of all sizes, from small startups to large enterprises.

Sprinklr is a unified customer experience management platform that enables enterprises to market, advertise, research, care, and engage consumers. It is recognized as the industry standard in helping enterprises make customers happier. Sprinklr Insights turns customer data into actionable insights and new business opportunities at scale. The platform also provides AI-powered listening, which can be turned into a competitive advantage. Sprinklr gives businesses a better understanding of feedback on their products and services, as well as key insights on their competitors' offerings and strategies. The company was founded in 2009 by CEO Ragy Thomas, and its mission is to enable every organization on the planet to make their customers happier.