Top 10 Best Social CRM Software

Sprout Social is a social media management platform that helps businesses and organizations manage their social media presence. It provides tools to help users create, schedule, and publish content, monitor conversations, and measure performance. It also offers analytics and reporting features to help users understand their audience and track the success of their campaigns. Sprout Social also provides customer service tools to help users respond to customer inquiries quickly and efficiently.

HubSpot is a software company that provides a suite of tools for marketing, sales, customer service, content management, and operations. The company's software is designed to help businesses scale and improve their customer experience by providing a platform for managing customer interactions across multiple channels. Some of the features of HubSpot's software include email tracking and logging, lead generation tools, and sales follow-up strategies. The company also offers resources for entrepreneurs and startups, such as business plan templates and guides on how to start a business. HubSpot's software is used by businesses of all sizes, from small startups to large enterprises, and the company has been recognized as a leader in the CRM software market.

LiveAgent is a customer support software that offers both free and paid options for businesses to incorporate into their website as a customer support solution. LiveAgent has been selected as the fastest implementation software, the best live chat software, and an industry leader by customers on prominent review portals. The software offers a native live chat and virtual call center with advanced features like unlimited call recordings and IVR. LiveAgent’s ticketing system is the star of the show that makes everything run smoothly. You can save up to 95% more money, time, and resources by switching to ticketing. The ticketing system can gather all of your communication from every single channel you use and organize it for you in one place. LiveAgent also provides a customizable customer portal with knowledge base and community forums. The software allows personalization of the chat button. LiveAgent is highlighted as a customer communication management software option. The company prides itself on offering comprehensive customer service to build long-term relationships.

Zendesk is a customer service software company that provides an all-in-one support solution for businesses. Their software is designed to help facilitate customer support, including knowledge bases, messaging apps, automation, and more. Zendesk's complete customer service solution is powerful yet easy to use and works right out of the box for a fast time to value. It's designed to help customer service agents work better together, maximizing their time and energy. With more than 1,200 integrations, you can customize your solution and consolidate interactions in one place via support channels like email, chat, and phone. Zendesk's software is scalable and flexible, making it a great option for smaller teams. The company also offers Zendesk for Startups, an omnichannel support solution that empowers young businesses to meet customers where they are. Zendesk's software is used by over 200,000 customers and has won awards for its customer service capabilities.

Popl.co is a convenient digital business card that allows you to instantly share your contact information with others. Simply tap your Popl to a compatible phone, and your details will be instantly transferred. No need for physical cards or manual input. Popl.co is a modern solution for networking and connecting with others effortlessly.

Nimble.com is a powerful CRM platform that helps businesses build relationships with their customers. It provides a comprehensive suite of tools to help businesses manage contacts, track sales, and automate marketing activities. It also offers powerful analytics to help businesses gain insights into customer behavior and trends. With Nimble, businesses can easily manage their customer relationships and grow their business.

Highrisehq.com is a web-based CRM platform that helps businesses manage contacts, leads, and tasks efficiently. It offers a user-friendly interface, allowing users to organize and track interactions with customers, set reminders, and collaborate with team members. With features like email integration and mobile access, Highrisehq.com streamlines communication and enhances productivity. Whether you're a small business or a large enterprise, this CRM solution can help you stay organized and build stronger customer relationships.

Hootsuite.com is an all-in-one social media management tool that helps businesses save time and get real results on social media. With Hootsuite, users can create and schedule social media posts in advance, answer comments, and manage customer service on social media. The platform also provides insights on when the audience is the most active, allowing users to post at the times most likely to give them a boost in engagement. Hootsuite is used by over 18 million people and more than 800 Fortune 1000 companies. The platform is known for its comprehensive features, including social media scheduling, content calendar, analytics, and social advertising management. Hootsuite is a great tool for businesses of all sizes looking to manage their social media presence in one place.

Freshworks CRM is a cloud-based customer relationship management (CRM) software that helps businesses manage customer relationships and interactions. It provides a comprehensive suite of features such as contact management, sales automation, lead management, customer service, marketing automation, and analytics. It also offers integrations with popular third-party applications such as Google Apps, Slack, and Zendesk. With Freshworks CRM, businesses can easily manage customer relationships, track sales performance, and gain insights into customer behavior.

Sendible.com is a social media management platform that helps businesses and individuals manage their social media accounts. It provides users with a suite of tools to help them schedule, monitor, and analyze their social media activity. It also offers a range of features such as content curation, team collaboration, and analytics. Sendible.com helps users save time and maximize their social media presence by providing an easy-to-use platform that simplifies the process of managing multiple accounts.