Top 7 Best VoIP PBX Systems

Dialpad is a cloud-based communication platform that offers a range of services for businesses. The platform provides voice, video, messaging, and conferencing capabilities, as well as AI-powered features such as transcription and analytics. Dialpad also offers customizable phone tree templates for businesses to manage incoming calls and route them to the appropriate department or operator. The platform integrates with email and calendar tools, allowing users to easily schedule and join meetings. Dialpad also offers a Business Intelligence tool that provides insights into call data and performance metrics. In 2017, Dialpad introduced a free version of its platform for small businesses. Dialpad prioritizes privacy and security, with detailed terms and conditions and privacy policies available on their website.

Vonage is a cloud communications provider that offers flexible and scalable voice, messaging, video, and data capabilities across Unified Communications, Contact Centers, and Communications APIs. The company was founded in 1998 as Min-X, a provider of residential telecommunications services based on voice over Internet Protocol (VoIP), and changed its name to Vonage in 2001. Vonage has shifted its primary focus to business cloud communications in the mid-2010s and offers cloud communications and calling plans for residential customers and businesses, including small and medium-sized businesses, mid-market companies, and enterprises. Vonage's products and services include: - **Communications APIs**: Reach and engage customers across messaging, voice, video, and more. - **Unified Communications**: Unify global business communications channels to work better together. - **Contact Centers**: Provide agents with tools and insights to boost customer satisfaction. - **Conversational Commerce**: Turn conversations into sales by engaging customers on their favorite channel. Vonage has a wide range of compliance certifications across its product lines that are independently tested and audited by third parties, including ISO 27001, PCI-DSS, SOC, HITRUST, and CSA STAR. The company also adheres to global privacy standards through GDPR. Vonage's Network Operations Center proactively monitors network safety 24/7/365, with a 99.999% uptime SLA.

Grasshopper is a virtual phone system designed to help businesses stay organized and professional as call volume increases. It offers a range of features and services tailored for small businesses, including: 1. **Custom Greetings**: Create personalized greetings to welcome callers and direct them to the appropriate department or employee. 2. **Extensions**: Set up extensions for different departments or team members to streamline call routing. 3. **Call Handling**: Easily manage incoming calls and prioritize them with features like call forwarding and voicemail transcription. 4. **Inbound Fax**: Receive faxes as PDFs in your inbox, eliminating the need for a physical fax machine. 5. **Mobile and Desktop Apps**: Stay connected and make and receive business calls and texts from anywhere using Grasshopper's mobile and desktop apps. 6. **Professional Appearance**: Grasshopper helps make your business look bigger and more professional with features like automated greetings and a virtual fax number. Grasshopper allows you to have a second phone number for your personal phone, keeping your business and personal calls separate. It does not replace your existing service provider for your personal phone number, but rather forwards calls from your Grasshopper number to your personal phone. With Grasshopper, small businesses can enhance their communication capabilities, improve customer service, and project a professional image. It is a valuable tool for entrepreneurs and small businesses looking to streamline their phone communications and maintain a professional presence.

Ooma is a company that provides home phone service through a device that connects to high-speed internet and an existing home phone. The company was founded in 2004 and is dedicated to providing cost-efficient, advanced technologies to enhance communication. Ooma's core philosophy is to provide free home phone service once you purchase their device for a one-time fee, and you pay only applicable taxes and fees. The Ooma Telo Base Station or Phone Genie device includes the Ooma PureVoice™ HD technology, which delivers the best voice quality your internet connection can support. Ooma also offers Ooma Premier, a paid service that includes additional features such as call blocking, voicemail-to-email forwarding, and more.

RingCentral is a cloud-based communications platform that provides businesses with a comprehensive suite of business phone, messaging, video, and collaboration tools. It enables businesses to communicate with customers, colleagues, and partners from any device, anywhere in the world. RingCentral's features include voice, video, messaging, conferencing, contact center, and team collaboration tools, as well as integrations with popular business applications. It also offers a range of services, such as analytics, reporting, and customer support. RingCentral is designed to help businesses of all sizes improve their communication and collaboration capabilities.

8x8.com is a cloud-based communications platform that provides businesses with a suite of integrated products for voice, video, chat, contact center, and enterprise-class API solutions. 8x8's products are designed to help businesses of all sizes improve customer experience, increase employee productivity, and reduce costs. 8x8's services are available in over 40 countries and are used by over one million businesses worldwide. 8x8's products are designed to be easy to use and integrate with existing business systems, making them ideal for businesses of all sizes. 8x8's products are also designed to be secure and reliable, ensuring that businesses can trust their communications platform.

Nextiva is a software company that offers business communication and collaboration tools. Its platform organizes team communication by bringing it all into a single platform, making work life simpler and helping bring all communication into one view. Nextiva offers a variety of features, including call encryption, unified communications, and call routing policies. The company also provides VoIP phone service plans starting at $20/month, which include porting and setup at no extra charge. Nextiva's network has numerous redundant data centers that give organizations high reliability and performance to scale. The company caters to specialized small businesses, such as insurance agencies, healthcare providers, law firms, nonprofits, and manufacturers. Nextiva was founded in 2006 and is backed by Goldman Sachs Asset Management. The company prides itself on delivering superior customer experience and was named the best business phone service in 2022.